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Books about Company Loyalty
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Company Loyalty, Earning It, Keeping It (AMA management briefing)
Gordon F. Shea
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The Loyalty Advantage: Essential Steps to Energize Your Company, Your Customers, Your Brand
Dianne Michonski Durkin
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Customer Loyalty
Justin Sachs
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The Loyalty Advantage: Essential Steps to Energize Your Company, Your Customers, Your Brand
Dianne Durkin
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Loyalty Rules: How Today's Leaders Build Lasting Relationships
Frederick F. Reichheld
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LOYAL: A Leader's Guide to Winning Customer and Employee Loyalty
Aaron Painter
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The End of Loyalty: The Rise and Fall of Good Jobs in America
Rick Wartzman
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The Saturn Difference: Creating Customer Loyalty in Your Company
Vicki Lenz
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The Loyalty Leap
Bryan Pearson
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Customer Loyalty Programmes and Clubs
Stephan A. Butscher
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Why Customers Come Back: How to Create Lasting Customer Loyalty
Manzie R. Lawfer
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Frederick F. Reichheld
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Customer Loyalty
LOTUS PUBLICATION
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Creating Customer Loyalty: Using Customer Experience Management to Deliver Lasting Client Loyalty
Chris Daffy
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Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days
Joey Coleman
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Customer Satisfaction Is Worthless Customer Loyalty Is Priceless
Jeffrey Gitomer
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The Loyalty Factor: Building Trust in Today's Workplace
Carol Kinsey Goman
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Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
Noah Fleming
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Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification
Rajat Paharia
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Customer Loyalty Pyramid
Michael W. Lowenstein
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