Books about Customer Complaint

 

49 books

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I Want to Complain: An Alternative Guide to Customer Service
Peter Nuttall
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Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Jay Baer
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Centurion Customer Complaint Log: Ruled - Elegant and Suitable Diary for Recording Customer Complaints and Resolution/ Perfect Bound, 8.5 X 11 Inches, 160 Pages.
Centurion Logbook
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An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Alireza Faed
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How To Complain: The Consumer Guide to Resolve Complaints and Motoring Disputes
Scott Dixon
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
Janelle Barlow
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Dealing with Difficult Customers
Noah Fleming
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How to Effectively Resolve Consumer Complaints and Motoring Disputes
Scott Dixon
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Reducing Customer Complaints in Stored Products
David K. Mueller
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Complaint Is a Gift
Janelle Barlow
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Complaint Management Excellence: Creating Customer Loyalty Through Service Recovery
Sarah Cook
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Branded Customer Service
Janelle Barlow
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Zingerman's Guide to Giving Great Service
Ari Weinzweig
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Customer Encounters on Twitter: A Study of Positive Evaluation and Complaint Management on English Corporate Profiles
Anna Tereszkiewicz
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GOT A COMPLAINT: A Guide for Texas Consumers Filing Complaints
Janra Powell
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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer
Carl Sewell
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The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem
The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem
Guy Winch
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Customer Service
Benoît Duteurtre
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Effective Complaint Management: The Business Case for Customer Satisfaction (Management for Professionals)
Bernd Stauss
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Get What You Want: An Industry Insider Shows You How to Make Good Complaints, Fix Bad Service and....
Jack Burke
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