Books about Being Customer Focused

 

49 books

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The Customer Focus: How to Work Effectively and be your Best in the Customer Focus Industry
Skyler Davila
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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
Kenneth H. Blanchard
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Customer Centricity
Peter Fader
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Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term Relationships
Charles H. Green
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The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
Blake Morgan
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Leadership Brand: Developing Customer-Focused Leaders to Drive Performance And Build Lasting Value
Dave Ulrich
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How Hard Is It to Be Your Customer
Jim Tincher
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Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
Micah Solomon
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Marketing Myopia
Marketing Myopia
Theodore Levitt
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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
Michael Treacy
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Who Do You Want Your Customers to Become
Michael Schrage
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Customer Loyalty A Complete Guide - 2019 Edition
Gerardus Blokdyk
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Customer-Oriented Selling: Advanced Sales Skills & Techniques
Dan Jones
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Customers Included: How to Transform Products, Companies, and the World - With a Single Step
Mark Hurst
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The One to One Fieldbook
Don Peppers
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More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
Blake Morgan
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
Jay R. Galbraith
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Lessons in Customer Commitment -- Article Collection: How to nurture customer relationships, deliver on promises and innovate beyond the familiar.
Grahame R. Dowling
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Matthew Dixon
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Jobs to be Done: Theory to Practice
Anthony W. Ulwick
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