Books by Debashis Sarkar

How Can I Help You?: 5 Mistakes to Avoid in Customer Service
Debashis Sarkar

5s for Service Organizations and Offices: A Lean Look at Improvements
Debashis Sarkar

Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements
Debashis Sarkar

Lessons in Lean Management: 53 Ideas to Transform Services
Debashis Sarkar

Lessons in Lean Management
Debashis Sarkar

Quality in Business: 76 Mantras for Managers
Debashis Sarkar