Books by Greg Kihlström

The Agile Brand: Creating Authentic Relationships Between Companies and Consumers
Greg Kihlström

Digital Delight: Second Edition: Planning, measuring, and optimizing great digital customer and employee experiences
Greg Kihlström

The Agile Consumer: Navigating the Empowered Economy and the Future of Customer Experience
Greg Kihlström

Digital Delight: Second Edition: Planning, measuring, and optimizing great digital customer and employee experiences
Greg Kihlström