Books by Ken Welsh

Customer with a Capital C: Customer-Centric Service in a Nutshell
Ken Welsh

The Iron Age and Roman Landscape of Marston Vale, Bedfordshire: Investigations Along the A421 Improvements, M1 Junction 13 to Bedford
Ken Welsh

Happy about Customer Service?: Creating a Culture of Customer Service Excellence
Ken Welsh

Hitch Hiker's Guide To Europe
Ken Welsh

Dark deeds
Ken Welsh

Hitch-hiker's Guide to Europe
Ken Welsh

Who Killed Customer Care?
Ken Welsh

Happy about Customer Service? Creating a Culture of Customer Service Excellence
Ken Welsh