Books by Linda S. Katz

Gifts and Exchanges: Problems, Frustrations, . . . and Triumphs
Linda S. Katz

Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem
Linda S. Katz

Assessment and Accountability in Reference Work
Linda S. Katz

Modern Library Technology and Reference Services
Linda S. Katz