Books by Rebecca L. Morgan

Extraordinary Leadership Lessons from Everyday People
Rebecca L. Morgan

Calming Upset Customers: Staying Effective During Unpleasant Situations (Crisp Fifty-Minute Series)
Rebecca L. Morgan

Calming Upset Customers
Rebecca L. Morgan

Remarkable Customer Service ... and Disservice: Case Studies and Discussions to Increase Your Customers' Delight
Rebecca L. Morgan