Books by Renée Evenson

Award-Winning Customer Service: 101 Ways to Guarantee Great Performance
Renée Evenson

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Renée Evenson

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Renée Evenson

Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Renée Evenson

Customer Service Management Training 101: Quick and Easy Techqniues That Get Great Results
Renée Evenson

Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition
Renée Evenson

Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results
Renée Evenson