Books by Wendy Leebov

13 books

Telephone Skills for Professionals in Health Care
Wendy Leebov
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Wendy Leebov's Essentials for Great Personal Leadership: No-Nonsense Solutions with Gratifying Results
Wendy Leebov
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Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager
Wendy Leebov
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Resolving Complaints for Professionals in Health Care
Wendy Leebov
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Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers
Wendy Leebov
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Patient Satisfaction: A Guide to Practice Enhancement
Wendy Leebov
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The Health Care Manager's Guide to Continuous Quality Improvement
Wendy Leebov
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Service Quality Improvement: The Customer Satisfaction Strategy for Health Care
Wendy Leebov
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Service Excellence: The Customer Relations Strategy for Health Care
Wendy Leebov
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Working Together for Professionals in Health Care
Wendy Leebov
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Customer Service for Professionals in Health Care
Wendy Leebov
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Service Savvy Health Care: One Goal at a Time
Wendy Leebov
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Working Together for Professionals in Health Care: Communication Skills for Collaboration and Teamwork
Wendy Leebov
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