Entertaining Books about Customer Relations

 

4 books

Moments of Truth
Moments of Truth
Jan Carlzon
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Fish!: A Remarkable Way to Boost Morale and Improve Results
Fish!: A Remarkable Way to Boost Morale and Improve Results
Stephen C. Lundin
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Delivering Happiness: A Path to Profits, Passion, and Purpose
Tony Hsieh
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Flirting for Success: The Art of Building Rapport
Flirting for Success: The Art of Building Rapport
Jill Spiegel
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Being Customer Focused