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Biography
Business Relationship Manager: Careers in IT service management
Ernest Brewster
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It Service Management Based on Itil(r) 2011 Edition
Pierre Bernard
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Metrics for Service Management
Peter Brooks
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It Service Management: An Introduction
Jan Van Bon
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Food Service Management: A Human Relations Approach
Anne Powell Knoll
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ITIL & ITSM QuickStart Guides: The Simplified Beginner's Guides to ITIL & IT Service Management (ITIL, ITIL Foundation, ITIL, IT Service Management)
ClydeBank Technology
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A Dictionary Of It Service Management: Terms, Acronyms, And Abbreviations
Ashley Hanna
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Foundations Of Service Management: Basato Su Itil
Jan Van Bon
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Service Management, Student Workbook: An Integrated Approach to Supply Chain Management and Operations
Cengiz Haksever
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