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Similar Books like Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
by
Joseph A. Michelli
25 books
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Joseph A. Michelli
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Onward: How Starbucks Fought for Its Life Without Losing Its Soul
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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Joseph Michelli
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It's Not about the Coffee: Leadership Principles from a Life at Starbucks
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph A. Michelli
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35 Dumb Things Well-Intended People Say: Surprising Things We Say That Widen The Diversity Gap
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From the Ground Up: A Journey to Reimagine the Promise of America
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture
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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Joseph Michelli
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The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
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More than Coffee: The Secrets of Starbucks Success: Best Business Books, Volume 23
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How Starbucks Saved My Life: A Son of Privilege Learns to Live Like Everyone Else
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Environmental Science
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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
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Good to Great: Why Some Companies Make the Leap...And Others Don't
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Setting the Table: The Transforming Power of Hospitality in Business
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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Joseph Michelli
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Restaurant Success by the Numbers, Second Edition: A Money-Guy's Guide to Opening the Next New Hot Spot
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