Books by Robert Spector

13 books

Anytime, Anywhere: How The Best Bricks- And-clicks Businesse Deliver Seamless Service To Their Customers
Robert Spector
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Space Needle: Symbol of Seattle
Robert Spector
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Robert Spector
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Shared Values: A History of Kimberly-Clark
Robert Spector
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Amazon.com: Get Big Fast
Robert Spector
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Generations: Kemper Freeman, JR. and the Freeman Family
Robert Spector
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture
Robert Spector
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Amazon.com: Get Big Fast - Inside the Revolutionary Business Model That Changed the World
Robert Spector
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Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company
Robert Spector
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The Nordstrom Way
Robert Spector
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The Pizza Hut Story
Robert Spector
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The Mom & Pop Store: True Stories from the Heart of America
Robert Spector
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
Robert Spector
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