Books by Maurice Fitzgerald

Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy)
Maurice Fitzgerald

Customer-Centric Cost Reduction: How to invest and improve profits without sacrificing your customers (Customer Strategy Book 3)
Maurice Fitzgerald

Net Promoter - Implement the System: Advice and experience from leading practitioners (Customer Strategy Book 2)
Maurice Fitzgerald

Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy Book 1)
Maurice Fitzgerald

Protectionism to Liberalisation: Ireland and the Eec, 1957 to 1966: Ireland and the Eec, 1957 to 1966
Maurice Fitzgerald