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Similar Books like Net Promoter - Implement the System: Advice and experience from leading practitioners (Customer Strategy Book 2)
by
Maurice Fitzgerald
55 books
Net Promoter - Implement the System: Advice and experience from leading practitioners (Customer Strategy Book 2)
Maurice Fitzgerald
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Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy Book 1)
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Customer-Centric Cost Reduction: How to invest and improve profits without sacrificing your customers (Customer Strategy Book 3)
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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
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The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
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The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
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Net Promoter Score A Complete Guide - 2020 Edition
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Open, Honest, and Direct: A Guide to Unlocking Your Team's Potential
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Outside In: The Power of Putting Customers at the Center of Your Business
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Experimentation Works: The Surprising Power of Business Experiments
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What's Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
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Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth
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The Relationship Economy: Building Stronger Customer Connections in the Digital Age
John R. DiJulius III
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
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The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money
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Be Amazing Or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
Shep Hyken
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Almost Alchemy: Make Any Business Of Any Size Produce More With Fewer And Less
Dan S. Kennedy
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