Books about Service Culture

 

47 books

Nonfiction
Biography
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Jeff Toister
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212 Service: The 10 Rules for Creating a Service Culture
Mac Anderson
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Create a Service Culture: Hospitality Worldwide
Sam Harper
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#CustServ The Customer Service Culture: Improving the Customer's Experience and Yours
Dennis Gilbert
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212 Service: The 10 rules for creationg a service Culture
Simple Truths
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Creating a Service Culture in Higher Education Administration
Mario C. Martinez
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Robert Spector
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Leading Libraries: How to Create a Service Culture
Wyoma VanDuinkerken
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A Culture of Service ... Creating Customer Service That Lasts
David E. Reed
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UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!
Ron Kaufman
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Seven Secrets of Service Strategy
Jacques Horovitz
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Customer Service Magic: Build Your Business, Focus On Company Culture And Build a Multi Million Dollar Empire That Keeps People Coming Back For More
Patty Tomsky
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Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company
Robert Spector
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Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Excellence (AHA Press)
Kristin Baird
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How to Improve Customer Service in Your Business
Jason Jelicich
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The Science of Service: Six Essential Elements for Creating a Culture of Service - In the Public Sec
Wendi Pomerance Brick
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Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive
Charles Ryan Minton
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Yellow: How to create a culture of service and stand up for the customers
David Gomez
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Zappos Experience
Joseph A. Michelli
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Unleashing Excellence: The Complete Guide to Ultimate Customer Service
Dennis Snow
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