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Books about Customer Excellence
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customer excellence
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Biography
Customer Service Excellence: A Concise Guide For Librarians
Darlene E. Weingand
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A Guide to Customer Service Excellence
James Vanantwerp
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Customer Service Excellence:: Blocking & Tackling Tips for Managers/Supervisors of Front Line Employees
Ray Roberge
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Proud - Achieving Customer Service Excellence: Probably the Only Customer Service Acronym You Will Ever Need
John Smart
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Achieving Excellence Through Customer Service
John Tschohl
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Customer Service Excellence: It's in the Details
Lisa Ford
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Robert Spector
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5-Star Customer Service: In Pursuit of Service and Hospitality Excellence
Archibald Marwizi
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Customer Management Excellence
Mike Faulkner
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Learning Points: 100 Activities and Actions for Customer Service Excellence
Peter Garber
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Excellence in Customer Service: Customs that will increase your customer service satisfaction
Matthew Collinson
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The Cult of Service Excellence: How to Build a Truly Customer Centric Culture
Oke Eleazu
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Happy about Customer Service?: Creating a Culture of Customer Service Excellence
Ken Welsh
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Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence
Mark David Jones
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Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional
Howard Stevens
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What Customers Like About You: Adding Emotional Value For Service Excellence And Competitive Advantage
David Freemantle
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The Twelve Pillars of World Class Service Excellence
Ted Johns
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Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
Micah Solomon
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Customer Service Excellence for Police: 101 Tips on Policing in Cross-Cultural Communities
Amanda Coleman-Mason
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
Robert Spector
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